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Benefits Specialists

Disability Benefits Specialists (DBS) can provide benefits counseling to adults ages 18 to 59 with physical disabilities, developmental disabilities, mental illness and/or substance abuse disorders.
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DBS Brochure

See Youth Transition page for more details in regards to services available for disabled youth transitioning into adulthood.

 

Elder Benefits Specialists (EBS) can provide assistance to adults ages 60 and over who are having problems with their private or government benefits, or who simply have questions about their benefits.

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EBS Brochure (State of WI)

 

Tribal Benefits Specialists Members of the St Croix Chippewa Indians of Wisconsin can either chose to work with the DBS or EBS in their respective counties, or can request assistance from the Tribal Benefits Specialists.  Members of the St Croix Chippewa Indians of Wisconsin, who are residing in Polk County or Burnett County, have the option to contact the Great Lakes Inter-Tribal Council to speak with a Tribal Benefits Specialist. 

GLITC Phone: 800-472-7207

GLITC Website: http://www.glitc.org/web-content/index.php

See St Croix Tribe Resources for additional resources available to St Croix Chippewa Indians of Wisconsin who are aging and/or disabled.

 

Caregiver Supports

Tremendous demands are placed on caregivers.  ADRC staff is available to provide information to caregivers about available services and to assist caregivers in accessing those services. 

Check out our Caregiver Support Group and our Powerful Tools for Caregiver Workshop.

 

Community Programming

The ADRC provides and sponsors an array of educational and community outreach programs focusing on health promotion, prevention, caregiving, planning for the future, and topics of interest to community members.  Please contact the ADRC if there is a topic you would like to see covered in the future.

ADRC staff is also available to speak at your community or group meetings if you are interested in learning more about the ADRC.

Check our News & Events pages to be informed of upcoming programs and check out our Prevention Programs for information on our eveidence based healthy aging programs.

 

Dementia Care Specialist  

The ADRC is proud to offer Dementia Care Specialist services.  This is a new service offered in our area.  The Dementia Care Specialist is a trained social worker, specializing in the needs and concerns of people living with dementia, their caregivers and family, and the professionals working with people who have dementia. Anyone who has concerns/questions about dementia or Alzheimer’s can also utilize the DCS. A lending library of books and DVDs related to caregiving is also available.

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DCS Brochure

 

Help Paying for Long-Term Care

The ADRC is the entry-way to publicly funded long-term care programs (Family Care and IRIS).  We screen for eligibility for these programs and then explain your options so that you can make an informed decision about which program you choose. 

 

Information and Assistance

Our specialists will listen to your concerns, assess your needs, and help connect you to service providers.

 

Loan Closet

The ADRC loan closet allows people to borrow items such as walkers, bath chairs, wheelchairs and toilet seat risers for up to 3 months. It is meant to help people who only need the items on a temporary basis, such as after a surgery. The number and types of items available may vary based on donations and patron demand. Items are available on a first-come, first-served basis.  A deposit is required.

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Loan Closet Flyer

 

Options Counseling

Offering information about the choices available to meet your long-term care needs.  Learn about the spectrum of care – ranging from home-based care, the variety of assisted living options, and nursing home care.  We help you to evaluate and weigh your long-term care service options.  We can also answer your questions about Family Care and IRIS.

Family Care Website:  http://www.dhs.wisconsin.gov/ltcare/

IRIS Website: http://www.dhs.wisconsin.gov/bdds/iris/index.htm

 

Senior Dining/Home Delivered Meals

Senior dining options include congregate dining at nine sites throughout Polk and Burnett Counties.  For those who qualify, home delivered meals are also offered.  Anyone who is interested in either dining option and new to Senior Dining should first contact the ADRC.  See our Senior Dining page for further details, meal site locations, menus, etc. 

 

Transportation

The ADRC provides non-emergency medical transportation to people with disabilities of all ages and people age 60 and over, who reside in Burnett and Polk Counties.  Requests receive approval before transportation is provided. First time riders must fill out a Rider Demographic Form (click here to download the form) and submit it to the ADRC of NW WI. Once you are entered and approved in the dipatch program you are eligible to make ride requests. A 48 hour notice is required for ride requests. 

Co-payments will be charged to all riders, based on a reduced-rate fee. Call the ADRC at 877-485-2372 to request a ride.

The ADRC does not provide emergency transportation.  Call 9-1-1 if you require emergency medical transportation and care

Click here for more information about our transportation program and other transportation options available to Polk and Burnett Counties and the St Croix Chippewa Indians of Wisconsin.

Visit out Volunteer page to find out how to become a volunteer driver for our transportation program!

Vital Connections

If you or someone you know is at risk of abuse or neglect, losing housing or heat, the ADRC is here to help connect you to someone who will respond to your urgent situation. Contact us at 877-485-2372.

The ADRC is not an emergency service provider.  There is no one available at the ADRC to speak with you outside of regular business hours, Monday through Friday 8:30am-4:30pm.  

Please call 9-1-1 if you are in immediate danger. 

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