Disability Benefits Specialists (DBS) can provide benefits counseling to adults ages 18 to 59 with physical disabilities, developmental disabilities, mental illness and/or substance abuse disorders. DBS Brochure
Elder Benefits Specialists (EBS) can provide assistance to adults ages 60 and over who are having problems with their private or government benefits, or who simply have questions about their benefits. EBS Brochure (State of WI)
Tribal Benefits Specialists Members of the St Croix Chippewa Indians of Wisconsin can either chose to work with the DBS or EBS in their respective counties, or can request assistance from the Tribal Benefits Specialists. Members of the St Croix Chippewa Indians of Wisconsin, who are residing in Polk County or Burnett County, have the option to contact the Great Lakes Inter-Tribal Council to speak with a Tribal Benefits Specialist.
GLITC Phone: 800-472-7207
GLITC Website: http://www.glitc.org/web-content/index.php
Tremendous demands are placed on caregivers. ADRC staff is available to provide information to caregivers about available services and to assist caregivers in accessing those services.
The ADRC provides and sponsors an array of educational and community outreach programs focusing on health promotion, prevention, caregiving, planning for the future, and topics of interest to community members. Please contact the ADRC if there is a topic you would like to see covered in the future.
ADRC staff is also available to speak at your community or group meetings if you are interested in learning more about the ADRC.
Check our Calendar and News & Events pages to be informed of upcoming programs.
Dementia Care Specialist
The ADRC is proud to offer Dementia Care Specialist services. This is a new service offered in our area. The Dementia Care Specialist is a trained social worker, specializing in the needs and concerns of people living with dementia, their caregivers and family, and the professionals working with people who have dementia. Anyone who has concerns/questions about dementia or Alzheimer’s can also utilize the DCS. Update: Barb Engelhart is now serving as the Dementia Care Specialist. Barb brings 25+ years of experience working in the long-term care field and is a trained dementia screener.
Please see the DCS Brochure for more information.
Help Paying for Long-Term Care
The ADRC is the entry-way to publicly funded long-term care programs (Family Care and IRIS). We screen for eligibility for these programs and then explain your options so that you can make an informed decision about which program you choose.
Information and Assistance
Our specialists will listen to your concerns, assess your needs, and help connect you to service providers.
The ADRC loan closet allows people to borrow items such as walkers, bath chairs, wheelchairs and toilet seat risers for up to 3 months. It is meant to help people who only need the items on a temporary basis, such as after a surgery. The number and types of items available may vary based on donations and patron demand. Items are available on a first-come, first-served basis. A deposit is required.
Please see the Loan Closet Flyer for more information.
Offering information about the choices available to meet your long-term care needs. Learn about the spectrum of care – ranging from home-based care, the variety of assisted living options, and nursing home care. We help you to evaluate and weigh your long-term care service options. We can also answer your questions about Family Care and IRIS.
Family Care Website: http://www.dhs.wisconsin.gov/ltcare/
IRIS Website: http://www.dhs.wisconsin.gov/bdds/iris/index.htm
Senior Dining/Home Delivered Meals
Senior dining options include congregate dining at nine sites throughout Polk and Burnett Counties. For those who qualify, home delivered meals are also offered. Anyone who is interested in either dining option and new to Senior Dining should first contact the ADRC. See our Senior Dining page for further details, meal site locations, menus, etc.
The ADRC provides non-emergency medical transportation to people with disabilities, or people age 60 and over, who reside in Burnett and Polk Counties. Requests receive approval before transportation is provided. A 48 hour notice is required for trip requests. Co-payments will be charged to all riders.
Update: Burnett Co. residents who are requesting transportation should now contact the ADRC, toll-free, at 877-485-2372. Polk Co. residents may either call the ADRC at 715-485-8592 (Transportation Hotline number) or may use the toll-free number (877-485-2372) if calling long-distance.
Please see the Transportation Flyer for more information
The ADRC does not provide emergency transportation. Call 9-1-1 if you require emergency medical transportation and care.
If you or someone you know is at risk of abuse or neglect, losing housing or heat, the ADRC is here to help connect you to someone who will respond to your urgent situation.
The ADRC is not an emergency service provider. There is no one available at the ADRC to speak with you outside of regular business hours.
Please call 9-1-1 if you are in immediate danger.